The Records Division consists of three full-time employees, a Police Records Administrator and two Police Records Specialists, primarily responsible for ensuring the accuracy of the department's computerized police records system and its physical records. Additionally, records employees assist in crime reporting, transcribe reports and statements, and perform general word processing. Records personnel assist the general public with open records requests and provide internal support to officers, detectives, telecommunicators and administration.

Public records may be requested, inspected, and copies obtained. In most cases, records may require retrieval and therefore may not be immediately available for inspection. Every effort will be made to respond to the open records request as soon as is practicable and without delay.

The cost for photocopying records shall be 25 cents per side of page, which has been calculated to be the actual, necessary and direct cost of reproduction. In some cases, such response costs may go beyond simply copying a requested record. In these cases, the Records Custodian may charge for any and all costs associated with complying with an open records request up to and including applicable shipping, mailing and the hourly wages of Records Custodian or designee thereof. Per Section 19.35(3)(f), a prepayment of such costs associated with an open records request in excess of $5 may be required prior to processing such open records request.

Public Records Requests

The Records Custodian is better able to respond to requests made using the Lake Geneva Police Department's Open Records Request form (DOC). Please be as specific as possible in your request.

Please note that the Records Custodian has ten working days to respond to an open records request, though every effort will be made to respond as soon as is practicable and without delay.

Open records request forms may be submitted via:

  • Mail:
    City of Lake Geneva
    Police Department,
    Attn: Open Records
    626 Geneva Street
    Lake Geneva, WI 53147
  • In person:
    24/7 at 626 Geneva Street in Lake Geneva
  • Fax: 262-248-4809
  • Email the Police Department